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Your right to privacy is very important.
Internet Matrix (referred to below as "we" or "us")
recognises that when you choose to provide us with
information about yourself, you trust us to act in a
responsible manner. We believe this information should
only be used to help us provide you with a better
service. That's why we have put a policy in place to
protect your personal information.
By using this website, you give your
consent that all personal data you submit may be
processed in the manner and for the purposes described
below.
For the purposes of the Data Protection
Act 1998 ("the Act"), the data controller is Internet
Matrix Inc. within Alberta, Canada.
1) What personal information do we
collect?
We may collect and process the following
data about You:
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Details of transactions
You carry out through our website and the fulfilment
of your order. When making a purchase with Internet
Matrix, we will collect your contact information,
which includes name, address, email address and
phone number, as well as payment information.
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When you become a
Internet Matrix customer you automatically subscribe
to electronic newsletter and special offer
promotions. unsubscribe from certain communications
by contacting Internet Matrix Support.
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If you contact us, we
may keep a record of that correspondence
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Other information to
help us provide you with improved services
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We may also collect
information from the cardholder if another member of
your household
2) How we use your information
We use information about you in the
following ways:
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To help us identify you
and any accounts you hold with us
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To enable us to review,
develop and improve the website and services
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To provide customer care
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To carry out marketing
and statistical analysis
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To notify you about
changes to our website and services
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To provide you with
information, products or services that you request
from us or which we feel may interest you, where you
have consented to be contact for such purposes.
3) With who is the information shared?
We may disclose your personal information
to third parties:
-
Any cardholder who has
purchased services on your behalf
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Any employees, agents or
service providers of Internet Matrix to deal with
any accounts or to deliver specific services to you.
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Any associated company,
subsidiary or authorized affiliate and/or with whom
we work.
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In the event that we
sell or buy any business or assets, in which case we
may disclose your personal data to the prospective
seller or buyer of such business or assets, subject
to their entering into appropriate confidentiality
undertakings.
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If Internet Matrix or
substantially all of its assets are acquired by a
third party, in which case personal data held by it
about its customers will be one of the transferred
assets.
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If we are under a duty
to disclose or share your personal data in order to
comply with any legal obligation; or to protect the
rights, property, or safety of Internet Matrix, our
customers, or others. This includes but is not
limited to exchanging information with other
companies and organisations for the purposes of
fraud protection, credit risk reduction and dispute
policies.
4) Use of cookies
Internet Matrix uses cookies for various
reasons, for example, cookies enable us to track
information during the domain name registration and
package sign-up process. These cookies do not track
individual information. Cookies from Internet Matrix can
only be read by Internet Matrix. You may refuse to
accept cookies by activating the setting on your browser
which allows you to refuse the setting of cookies.
However, if you select this setting you may be unable to
access certain parts of our site and you will not be
able to carry out a transaction with us unless you have
adjusted your browser setting so that it will refuse
cookies, our system will issue cookies when you log on
to our website.
If you do nothing other than read pages
or download information while using this web site, we
will capture and store information about your visit.
This information will not identify you; it relates to:
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the Internet domain
(e.g. www.company.co.uk) and IP address from which
you access the web site
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the type of browser
(Internet Explorer or Netscape) and operating system
(Windows, UNIX) you use
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the date and time of
your visit
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the pages you visit
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the address of the web
site from which you linked to us (if applicable).
We use this information to make each
visit more rewarding, and to provide us with information
to help improve our service. We do not know (and do not
want to know) the identities of people who visit us in
this way.
For further information about cookies,
you may like to visit www.allaboutcookies.org.
5) Where we store your Personal Data
All information you provide to us is
stored on our secured servers in Canada. Any payment
transactions will be encrypted. Credit card numbers are
used for processing payment only and are not retained
for marketing purposes.
Where we have given you (or where you
have chosen) a password which enables you to access
certain parts of our website, you are responsible for
keeping the password confidential. We ask you not to
share a password with anyone.
Unfortunately, the transmission of
information via the Internet is not completely secure.
Although we will do our best to protect your personal
data, we cannot guarantee the security of your data
transmitted to our site; any transmission is at your own
risk. Once we have received your information, we will
use strict procedures and security features to try to
prevent unauthorised access.
6) Links
Internet Matrix may provide links to
third party sites. Since we do not control those
websites, we encourage you to review the privacy
policies of these third party sites. Any information You
supply on such sites will not be within our control.
7) How can you update the personal
information you have provided to us?
You can help us maintain the accuracy of
your information by notifying us of any changes to your
address, title, phone number or e-mail address.
The personal information we collect and
maintain will be subject to the version of the Privacy
Policy in effect at the time of collection. We reserve
the right to change this Privacy Policy from time to
time and will provide notice of these changes on the
Privacy Policy on this page. You should make sure you
periodically review the Privacy Policy to make sure it
meets your needs.
8) Your rights
You have the right to ask us not to
process your personal data for marketing purposes. We
will usually inform you (before collecting your data) if
we intend to use your data for such purposes or if we
intend to disclose your information to any third party
for such purposes.
The Act gives you the right to access
information held about you. Your right of access can be
exercised in accordance with the Act. Any access request
may be subject to a fee of $25.00 to meet our costs in
providing you with details of the information we hold
about you.
9) Contact Us
Please e-mail any questions or comments
you have about privacy to us.
Please note: by
signing up for any of our services you agree to be bound
by all Internet Matrix terms and conditions.
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